Privacy Policy
A legal disclaimer
E8T Privacy Policy
Last updated: 14/10/2025
This Privacy Policy explains how E8T Developments Limited (“E8T”, “we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our website, mobile application, and related services (the “Platform”).
We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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1. Who We Are
E8T Developments Limited
Trading as: E8T
Email: support@e8t.app
We are the data controller for information collected through the E8T Platform unless otherwise stated.
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2. Information We Collect
We collect information in three main ways:
a. Information you provide to us
• Account details (e.g. name, username, email address, password hash)
• Venue/business information (if applicable)
• Payment and billing details (processed via third-party payment providers – E8T does not store card details)
• Communications you send us (support requests, feedback, surveys)
b. Information we collect automatically
• Device and browser information (IP address, OS, device type)
• Usage data (pages visited, features used, timestamps)
• Log files and cookies for security and analytics
c. Information from third parties
• Telegram or other wallet providers (e.g. confirmation of wallet connection or transaction status)
• Analytics and advertising partners
• Venue partners that host E8T campaigns or events
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3. Wallets and Blockchain Data
E8T integrates with Telegram Wallet and other third-party wallets.
We do not access or store your private keys, wallet credentials, or funds.
When you connect a wallet, we may process limited public information such as:
• Wallet address (public key)
• Transaction hashes and timestamps
• Token balances associated with E8T activity
This data is used solely to verify ownership, deliver rewards, and ensure accurate attribution.
Blockchain transactions are public by design and may be viewable on their respective networks. E8T cannot alter or delete on-chain records.
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4. How We Use Your Information
We use your personal data to:
• Create and manage your E8T account
• Process transactions and deliver E8Ties or rewards
• Communicate with you about updates, support, or marketing (with consent)
• Operate, improve, and secure the Platform
• Detect fraud or unauthorised activity
• Comply with legal and regulatory obligations
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5. Legal Bases for Processing
We rely on the following legal grounds under UK GDPR:
• Contractual necessity – to provide our services to you
• Legitimate interests – to improve and protect our Platform
• Consent – for optional marketing communications or data sharing activities
• Legal obligation – to comply with applicable laws and regulations
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6. Cookies and Analytics
We use cookies and similar technologies to:
• Enable core Platform functions
• Measure usage and performance
• Remember preferences and login states
You can manage cookies through your browser settings.
Analytics data is processed in aggregate form and cannot directly identify you.
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7. Marketing and Communications
We may send you marketing updates about new features, venues, or rewards, but only if you have opted in.
You can withdraw consent at any time via your account settings or by clicking “unsubscribe” in our emails.
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8. Data Sharing and Disclosure
We share personal data only when necessary:
• Service providers (cloud hosting, email delivery, payment processors) under confidential contracts
• Venue partners for redeeming E8Ties™ or reward validation (only relevant non-sensitive data)
• Regulatory or law enforcement authorities where legally required
We do not sell or rent your personal data to third parties.
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9. International Transfers
Your data may be processed outside the UK (for example, by Telegram servers or cloud providers).
When this occurs, we ensure appropriate safeguards such as:
• UK adequacy decisions; or
• UK Standard Contractual Clauses (SCCs)
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10. Data Retention
We retain personal data only as long as necessary for:
• The purpose for which it was collected; or
• As required by law or regulatory obligation.
Inactive accounts may be deleted or anonymised after 24 months of inactivity.
Blockchain data cannot be deleted but will no longer be linked to personal identifiers once your account is closed.
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11. Your Rights (UK GDPR)
You have the right to:
• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase data (“right to be forgotten”) where legally permitted
• Restrict or object to processing in certain circumstances
• Data portability – receive your data in a machine-readable format
• Withdraw consent for marketing at any time
To exercise your rights, contact privacy@e8t.app
We may request verification of identity before acting on your request.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk
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12. Security
We use appropriate technical and organisational measures to protect your information, including:
• Encryption in transit and at rest
• Role-based access controls
• Regular security testing and audits
No online service is entirely risk-free, and you are responsible for securing your devices and wallet credentials.
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13. Children’s Privacy
E8T is not directed at persons under 18.
We do not knowingly collect personal data from minors.
If you believe a minor has provided information, please contact us for deletion.
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14. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always appear on our website, with the effective date shown above.
If changes are material, we will notify you via the Platform or by email.
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15. Contact Us
For all privacy-related enquiries:
E8T Developments Limited
Email: support@e8t.app
Subject line: “Data Protection Enquiry”